BACKSTAGE

Account & Data Deletion

App: BACKSTAGE · Operator: AG Channel Co., Ltd.

AG Channel Co., Ltd. (“Company”), the operator of BACKSTAGE (the “Service”), deletes user accounts and related data upon request. You can request account deletion using the steps below.

How to Request Deletion

Send an email to m2m4m@naver.com.
Subject: “Account Deletion Request”.
Body: include the email address you signed up with (for identity verification).
Processing: we will delete your account and related data within 7 days of the request and reply once completed.

Data That Will Be Deleted

Account information: email address, nickname
Chat history: your conversations with characters
Ruby balance & transaction history: your in-app currency and charge/usage records

Data That May Be Retained

Records that must be retained for a certain period under applicable law (for example, payment and transaction records under consumer-protection and e-commerce laws) are kept for the legally required retention period and then destroyed without delay. All other data is deleted using a method that prevents recovery when your deletion request is processed.

Contact

Operator: AG Channel Co., Ltd.
Email: m2m4m@naver.com